Nature’s Universe wants you to be 100% satisfied with your purchase!

If you are not satisfied with our products, you can return them within 7 days of delivery for e-store credit. Products must be in new and unused condition and be in original packaging. The Contourolla™ is not refundable as well as gift wrapping and shipping charges.  Your e-store credit can be redeemed at any of our websites.  

You MUST contact us before sending back your return.

You can reach us at THINOGENICS@EASY2LOSEWEIGHT.COM or contact us via your Account History when logged in.  Please give us the details of your order and reason for return. If you do not contact us prior to making a return and it is within the 7 day return period, we reserve the right to not accept the return. Returns must be sent back to us prepaid and insured (by the carrier of your choice).

Nature’s Universe Customer Service
Nashville, TN 37203
(615) 752-3470